Feel free to contact us with any Virtual Number inquiries not listed in the FAQ
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VIRTUAL NUMBERS – SHORT CODES, LONG CODES AND TOLL FREE NUMBERS
A Virtual Number is a dedicated phone number for SMS or MMS messaging that is associated with just one account, unlike CLiX’s shared pool numbers. Think of it as your distinct and recognizable code for customers and employees that only you can send from.
A Virtual SMS number is crucial for 2-way SMS communication, allowing you to connect directly with your customers and ensuring their messages reach you.
Virtual Numbers are linked to a single account, providing greater flexibility compared to shared numbers.
They are suitable for advertising, allowing anyone with the number to send messages directly.
Additionally, Virtual Numbers can be paired with keywords to perform special functions not available with CLiX’s shared pool number.
Virtual Numbers aren’t restricted to receiving SMS replies.
Anyone can send an SMS directly to this number, and the message will appear immediately in your account.
Virtual Numbers come in short codes (e.g., 6333) or long codes (e.g., full-length mobile numbers like 04X XXX XXX). Carrier support for various Dedicated
With Ten Digit Long code which is also referred to as 10DLC, you can reach a large audience using a number that’s local to their area.
A 10 Digit Long Code provides an alternative to short codes or toll-free numbers.
It allows you to send messages from a local number your customers can identify, trust, and call back.
Messages sent to a 10-digit long code are generally treated as standard SMS by the end-user, making them popular in various mobile messaging campaigns
Short codes are premium (typically five digits in length) virtual Number service, frequently employed in large-scale or direct response advertisements where speed and convenience are essential. Due to their shorter length, they are much easier to remember than standard 11-digit numbers.
Short number SMS codes are an excellent way to boost engagement for call-to-actions on marketing materials and branded company collateral, such as brochures, ad signs, and banners.
A Virtual SMS phone number provides a direct and personalized method to contact your customers, offering the flexibility of advanced features like keywords and message triggers to automate your SMS campaigns.
Purchase a Virtual SMS number to send and receive messages online from a recognizable and memorable number. Select between a dedicated long code or short code number based on your business requirements.
By setting up a Virtual Number, you can maintain a consistent Sender ID for all outgoing messages. Promote this dedicated mobile number both online and offline to expand your database through user-initiated engagement.
Implement customer triggers and keywords to streamline your SMS workflow. Integrating your virtual number with seamless and dynamic conversations creates a personalized and efficient customer experience.
All of your inbound SMS can be managed using our CXT SMS platform, forwarded to an email address or pushed via an API. Simply configure your Virtual Number as the default sender ID for your CLiX account.
When you use your Virtual Number on a consistent basis, when executing 2-way marketing campaigns, you will generate increased loyalty and customer engangement while simultaneously streamlining your opt-out process.
Automate appointment scheduling or shift roster confirmations by configuring your Virtual Number to intelligently respond to predefined keywords. This helps reduce management overhead and enhances the experience for your staff.
Integrate your Virtual Number with your current CRM or ERP systems. Use this number as the Sender ID for SMS-compatible software, and CLiX will direct message replies back to your application.
With Virtual Numbers, your business can establish a recognizable brand for SMS messaging.
Available in both long and short codes, our SMS service offers all its great features with an added personalized touch.
See all of your messages on a single screen with our online CXT platform.
Strengthen brand recognition and trust with a reliable and consistent number.
Manage opt-in and opt-out campaigns from any place, at any time.
Data is securely stored online and readily accessible, without replies being directed to your device.
Grow your customer database more quickly and efficiently using a Dedicated Number.
Easily develop keywords for use in staff rostering systems, competitions, or surveys.
Feel free to contact us with any Virtual Number inquiries not listed in the FAQ
A virtual number is a unique number used by an account to send online SMS. CLiX provides dedicated virtual numbers including toll-free numbers, short code and long code.
When you sign up with CLiX, you will be given access to our virtual number store where you will be able to purchase and lease virtual numbers as you see fit. In the United states, you have a choice between a Short Code, 10 DLC, or Toll-free number. There is a setup fee and a monthly subscription cost with those some of these numbers. Our pricing page has all the available options listed with additional features that come with each number.
All virtual numbers are available for as long as the account user is actively using it and has paid up to date (if applicable).
If you plan to send SMS or MMS messages to the United States using a 10-digit long code (10DLC) through CLiX, it is essential to complete this straightforward online A2P 10DLC registration form. This requirement is mandatory for all CLiX users, including businesses and individual hobbyists, as all SMS traffic via CLiX is considered application-originated, necessitating A2P 10DLC registration to ensure compliance and message deliverability.
Please note that the A2P 10DLC system is specifically designed for 10DLC numbers. However, if you’re U.S. messaging needs can be met with Toll-Free or short code numbers; these options do not require A2P 10DLC registration and could serve as viable alternatives.
Choosing A2P 10DLC registration provides advantages such as lower message filtering and higher messaging throughput. On the other hand, unregistered traffic from a CLiX 10DLC number may incur additional carrier charges.
Registration is a simple: just enter your information in our user-friendly online form.
We encourage you to begin this important process to improve your messaging efficiency and compliance.