Short Code numbers enable sending and receiving high volumes of text messages via a short, memorable, premium number. Primarily utilized for SMS marketing campaigns, these numbers require prior approval before message sending can begin
A Prime number for Scalable Campaign
USA Short Code Definition
A concise, recognizable identifier used for high-quality mass messaging
For effective mobile marketing and SMS campaigns, a dedicated Short Code is crucial to support high-volume A2P (Application-To-Person) text messaging
Short Codes can range from five to eight digits depending on the country, while in the USA; they typically span five to six digits
CLiX delivers exceptional Short Code services to elevate your business communications. With a dedicated Short Code, engaging with your customers is more seamless than ever.
USA Short Code guidelines
Due to the premium status of USA Short Codes, there are critical factors and regulations to consider when leasing one.
Short Code Application Steps
We simplify the Short Code application process for first-time senders.
We can help you move your Short Codes from your current provider to our SMS systems. Contact us to initiate the porting process.
Select Application Route
There are two methods for obtaining a virtual USA SMS Short Code.
You can choose to have us (the application provider) handle the registration, or lease a Short Code yourself through the Short Code Registry.
For newcomers to virtual numbers and first-time senders, we advise applying through us. We streamline and oversee the entire application process until your initial Short Code SMS campaign.
Submit Application
Once all the appropriate information is gathered, our team will review your application and see if it is applicable for the Short Code program.
If approved by our Short Code provisioning team, an initial setup fee is required from the client, and the application will proceed through to external provisioning.
Campaign Brief Submission
Once the initial USA Short Code number application has been completed and paid for, you can now begin the campaign submission procedure.
To keep SMS Short Codes trusted by consumers, USA carriers heavily scrutinize and monitor Short Code SMS content, stopping any spam or misleading content being delivered to the public.
As such, a campaign brief must be filled in before any messaging campaigns are to be sent or automated. You will need to include details like the content of your messages, the Opt-in process, and other campaign-related information.
Once completed, submitted and approved, your USA Short Code SMS messaging can begin.
Processing Time
Once payment has been received, your Short Code application will move forward to WMC Global, who will greenlight your Short Code to send through the relevant USA carrier network.
Be patient; a Short Code must be activated by all USA carriers and this can take up to 4-8 weeks.
Short Code Allocated
When activated, you will receive a notification once you become the leaseholder of a Short Code.
The Short Code will be activated and available for use past this checkpoint.
Keep Campaign Brief Updated
It's extremely important to keep your SMS content aligned to what has been approved by the carriers, as a deviation could lead to your SMS campaign being rejected.
To avoid this, you must communicate any changes with our Short Code Provisioning team who will guide you through the campaign change process.
SIGN UP FOR FREE AND GET YOUR EXCLUSIVE SHORT CODE NOW JUST REGISTER AND BEGIN YOUR SHORT CODE APPLICATION
Short Code Frequently Asked Questions
Feel free to contact us with any Toll-Free enquiries not listed in the FAQ
What is a Short Code?
In the U.S., Short Code consists of five to six digits and is explicitly used for A2P mobile messaging. CLiX only provides dedicated Short Code, meaning you get your very own five or six-digit number without the risks associated to having a shared Short Code.
When to use a Short Code?
According to the TCPA, Short Code is strictly used for non-consumer high traffic SMS from businesses, entities and organizations. High volume messages such as One-Time Passwords (OTP), SMS marketing campaigns, promotional texts and informative notifications are defined as A2P mobile messaging.
Why use a Short Code?
As Short Code is condensed to five or six digits, these numbers are highly memorable and can easily be associated with a name, brand or business. Short code is classified as a high tier service which includes benefits like an easy-to-remember number that is personalized to your business, it supports 2-way texting and also registered as an A2P number with all U.S. carriers so it is less likely to be flagged as spam or blocked for promotional content
What is the application process for a Short Code?
To apply for a Short Code, please follow these instructions:
1. Fill out the Short Code Request Form and our team will be in touch
2. Answer the questionnaire to begin the application process
- Our team will need information like your name, SMS volume, message content, your Opt-in and Opt-out process, and what platform you use to send SMS
3. Once all the appropriate information is gathered, and payment is confirmed, the supplier will process the request
4. Be patient; all U.S. carriers must activate a Short Code, and this can take 4-8 weeks
5. The application is complete! We will set up your Short Code ready to use
Why does the CTIA says about Short Codes?
Consistent with laws and regulations, CTIA reinforces Short Code best practices. High on the list of these Best Practices include obtaining express consent from the consumer (opt-in), providing the option to revoke consent (opt-out), avoiding excessive and malicious content (spam) and present a clear understanding of who is sending the A2P messages (business or brand name).
How long does it take to acquire a short code?
The application process for a dedicated Short Code can take 4-8 weeks as all U.S. carriers have to activate a Short Code before it is useable.
How much does Short Code Cost?
Dedicated Short Codes come at a monthly cost to the account user on top of SMS costs. To see our payment options, please visit our Pricing Page.
Can I use Short Code for Call?
No, Short Code does not support calls. If you were interested in using a toll-free number (a number that supports both calls and text), please see our Toll-Free Number service.
Begin Short Code application
Complete the form below to so start your Short Code acquirement, an SMSGlobal representative will be in touch to progress your application.