1. Select “Send Messages” in the left-hand side of the CXT panel, then click on “ Upload Send”
2. At the top, select whether you want to send as and SMS or an MMS. The default option will always be set as SMS.
3. Select the number you wish to your message to originate from.
4. Select the ‘From’ dropdown to view available Sender ID options, including shared numbers, custom words, virtual numbers, or your registered account number.
5. Under ‘Import File’, click on ‘Click here to Upload ‘ and browse to attach the relevant file of contacts.
6. Make sure your contact file follows the correct format. Refer to ‘How to format an Excel spreadsheet’ for guidance.

Note: If your Excel file’s first row includes headers like ‘Name’ and ‘Mobile Number’, be sure to select the ‘First row has headers’ checkbox.”

7. Enter the message content in the “Message’ box.

Note: SMS messages are limited to 160 characters (70 for Unicode). Exceeding this will result in being split into a multi-part message.

 Note : If you’d like to reuse a message you’ve already created, select the ‘Templates‘ box to view them.

8. On the right hand side of the page, you will see “ Preview Message’. This shows how the message will appear when sent, double-check that the information is correct.
9. The send you message.
10. To have your message sent instantly click the “ Send” button.
11. To send your message at a later time, select ‘Schedule campaign’, then enter your desired date and time. Click ‘Schedule Campaign’ to confirm.”